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Make Email your servant not
Master!
Let’s be clear. Your email is not
your work; it is simply a tool to help you do your work.
But like any tool it can be ineffective or even dangerous when
used wrongly. Here is how to make email your servant not
your master.
1. Check your email inbox at set intervals.
Do not have your email on and active in front of you all the
time. For most people it is better to check email no more
than three or four times a day. For example you could
check email at 9 am, 12 noon and 4 pm. Then you can spend
the rest of the day doing useful work.
2. Your do-do list is more important than your
email.
Write all the most important things you have to do each day on
your to-do list and use that to priorities your
activities. Focus on getting the top priorities completed
each day and your performance will
soar.
3. Action emails immediately.
When you read your inbox action each item immediately if at all
possible. You might reply, forward, delete or file.
Do not read through your inbox over and over. Read once
and action straight away. If you cannot action an
important email then flag it for follow up – in Outlook you
right click on the message and then click – follow up
today. This will give the item a red flag and you can
find it easily by clicking on the flag status
column.
4. Declutter your
inbox.
Eliminate unnecessary emails. Flag
junk as junk or use an external filter system such as
ClearMyMail to
stop junk. Unsubscribe from any newsletters that you do
not read.
5. Maintain your contact list.
Your contact list is a valuable asset that rewards attention
and maintenance. In most cases when you receive an email
from a new business contact then you should add them to your
contacts immediately. Years later you might want to
contact them and it is important to have their details.
It is handy to sort your contacts into different categories –
social, customer, supplier etc. Take a back-up of
your contact list separately from your main computer so that
you still have it even if disaster
strikes.
6. Use folders sparingly.
I have a few folders for really important categories of
communication. Everything else is deleted or stays in my
inbox. Some people have hundreds of folders and put
everything into one or other. If this works for you then
fine but beware of folder creep.
7. Sync your mobile and desktop worlds.
Keep your messages and contacts synchronsied between your
cellphone or pda and your computer. It is great to use
quiet time while travelling to read and send messages provided
your important replies are captured for future
reference.
Some people use social media sites such
as Twitter or Facebook as their primary communications tool and
they are great for short casual messages. However, email
remains the tool of choice for business communications.
Sharpen the tool and use it well. It is an essential part
of your everyday productivity
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